Conditions of sales
This site is operated by PETITSHOP SARL, having its registered office at 50, quay louis blériot 75015 PARIS (France) and registered with the Trade and Companies of Paris under number 792 260 572.
These general conditions of sale apply to all orders placed with the company PETITSHOP for all items and services offered on the site www.petithood.com by non-commercial individuals.
Accordingly, for any person to order a product offered for sale on the website PETITSHOP wins full acceptance of these terms and conditions of sale which the Client acknowledges having read before his order.
PETITSHOP reserves the right to modify at any time these terms and conditions of sale.
These Conditions represent all obligations of the parties.
In this sense, the Customer is deemed to accept without reservation all the provisions of these terms of sale. PETITSHOP for its part undertakes to respect its role as dealer under the said conditions.
These Conditions are intended to define the rights and obligations of the parties as part of the online sale of goods and services offered by the company PETITSHOP the Customer, the order to delivery, through the payment and the using services provided by PETITSHOP.
These Conditions govern the sale of products on the day the order is placed by the customer. They apply to all modes of ordering proposed by PETITSHOP, that the order was placed by Internet or telephone.
Control Ability to incur Any Customer
PETITSHOP society claims to have the capacity to contract under the conditions described below, that is to say an emancipated minor or have legal majority and not be protected within the meaning of section 488 of the Civil Code. PETITSHOP reserves the right to refuse any order from a customer with whom there is or would appear under Order processing a dispute, especially a payment dispute. Acceptance of Terms by Customer These conditions can be read directly on the site www.petithood.com. Upon Customer's request, they can also be sent by email. The fact that the Client to check the box "I accept the terms of sale", before proceeding to secure payment, constitutes an irrevocable acceptance which can be challenged only in cases specifically provided in these Terms of sale under the paragraph "right of withdrawal". Customer acknowledges by this act have read and understood these Terms and accept them. The purchase by phone also implies acceptance of these Terms which he admitted he previously read, understood and accepted the conditions mentioned above. Ordering The Customer may place orders especially from PETITSHOP Internet 24h/24h and 7d/7d or by phone Monday through Friday from 10:00 to 18:00. Once the payment method selected, the Customer must make payment of his order on the secure interface, which will formalize a firm and final sales contract which binds him to PETITSHOP. Any order implies acceptance of the prices and descriptions of products available for sale. Any dispute on this point will occur in the context of a possible exchange and guarantees listed below. In all cases, the provision of online credit card number and the final confirmation of the order by the Customer shall constitute proof of the order and payment of the amounts for the selected products in the order. This validation is worth signature and acceptance of all operations at the site petithood.com. Order Confirmation An email is automatically sent to the customer to confirm the order is taken subject to the email address listed on the registration form does not contain error. The Client must verify the completeness and compliance information provided to PETITSHOP. The latter can not be held responsible for any data entry errors and the consequences in terms of delays or misdelivery. In this context, all costs incurred for the return will be borne by the Customer. Order Status The Customer may at any time check the status of their order by visiting the "My Orders" This monitoring allows the customer to know the processing status of their order, but also the state of shipment or delivery of its package. This delivery tracking is done by interfacing with the means to monitor Internet carriers. PETITSHOP can not be held responsible for any unavailability, or mistakes in the information provided by the carriers. The Customer may at any time contact the sales department of PETITSHOP to be informed of the status of their order. Contact: email@example.com / +33 1 77 19 73 30
Product information Product Availability
PETITSHOP does not undertake to fulfill orders received within the limit of available stocks of goods or the limits of available stocks among its suppliers. A lack of availability of the Product, PETITSHOP agrees to promptly notify the Customer. PETITSHOP reserves the right to change the product mix according to particular constraints imposed by its suppliers. Availability may vary in the same day depending on the level of sales. PETITSHOP performs an update very often on availability, but can not be held responsible if the stock is no longer the same as shown. Further guidance can be given to the Customer by telephone and email. Contact: firstname.lastname@example.org / +33 1 77 19 73 30 The unavailability of a product is mentioned on the product page or in any of the summary of the basket. The delivery times indicated in the listings are target dates when / product (s) are not available (s) in stocks PETITSHOP. They may therefore be subject to variations for which the Customer will be informed by PETITSHOP under 'my command' if slight delay or e-mail in the event of a prolonged delay. If PETITSHOP can get a product ordered from its suppliers, the company will notify the Customer of the expected delay by email. The latter can then apply for reimbursement of sums paid within 30 days or less before their payment, or exchange the product not available against another product, or the cancellation of the order. No cancellation fee will be charged for canceling an order. No cancellation fee (outside the full repayment of the Order) may also be requested, such unavailability resulting from the delay of updating these outages PETITSHOP can not be held liable for breach of contract in case of shortage or unavailability, force majeure, disruption or total or partial strike of postal services and means of transport and / or communications, flood , fire.
Prices are quoted in Euros all taxes included. Prices do not include delivery charges, any promotional offers and discounts personal, indicated before the final validation of the order. The prices include French VAT applicable on the date of the order and any change to the rate of VAT will be reflected in the price of the products presented on the site, the date stipulated by the decree. However the price can not be changed once the customer order placed. Similarly, if one or more taxes or contributions, including environmental were to be created or modified, up as down, this change will be reflected in the selling price of the items on the site www.petithood.com.
Payment Methods of payment
The Customer may set the order online by credit card: Visa, Eurocard-Mastercard Amex as well as transfer and paypal (order processed upon receipt thereof) The Customer warrants that the company has permission PETITSHOP possibly necessary to use the method of payment chosen by him, during the validation of the order. The flow of purchases on behalf of the client is at the time of order processing. PETITSHOP implements all necessary means to ensure security and confidentiality of data transmitted online. To this end, the site uses a secure mode of payment SSL (Secure Socket Layer) which allows for encrypting your banking information when transmitted over the network. The company PETITSHOP reserves the right to suspend any order management and delivery in case of refusal to authorize payment by credit card from certified financial institution or in case of nonpayment. The company PETITSHOP specifically reserves the right to refuse delivery or to deliver an order from a customer who has not fully paid or that a previous order or with whom a payment dispute is being administration. As part of a procedure for control checks to ensure no one is using the bank details of another person without his knowledge, may be asked to submit to the Client by fax or email to society PETITSHOP a copy of a photo ID and proof of address. The order will be confirmed after receipt and verification by us of parts sent. Failing receipt of these documents within 15 days of ordering, the latter shall be deemed automatically canceled. Invoice The order establishes that the Customer or online order confirmation emailed to the Customer by PETITSHOP is not an invoice. The invoice will be attached later to the package. PETITSHOP retains an electronic copy of each invoice. In the case of a delivery to an address different from the billing address, the invoice is then only available in the online tracking of orders Customer's account. Transfer of ownership PETITSHOP retains ownership of the Products delivered until full payment by the Client. The above provisions do not preclude, upon delivery of products, transfer to the Client for loss or damage to the Products subject to retention of title and damages they may cause.
Shipping Delivery areas
We deliver anywhere in France, Europe and the rest of the world. Delivery Services The products are delivered to the address specified by Customer on the order form. The Client must verify the completeness and compliance information provided to PETITSHOP. The latter can not be held responsible for any data entry errors and the consequences in terms of delays or misdelivery. In this context, all costs incurred for the return of the order will be entirely borne by the Customer. PETITSHOP can not be held responsible for delays in delivery due to errors or disruptions due to carriers (including, in case of total or partial strike of postal services and means of transport and / or communications). Shipping time Orders placed online through the site are taken daily from Monday to Saturday, except public holidays. PETITSHOP makes every effort to process and ship all orders the day before 13h, however the processing time and preparation of an order may be extended depending on the items and last between 1 and 2 working days. Upon receipt of mail confirmation of shipment, the Customer may take into account the time of the carriers announced below. PETITSHOP informs its customers that these shipping times do not include Sundays and holidays. Transport times The transit times depend on the carrier selected by Customer and the place of delivery. PETITSHOP purposes only informs the Customer of deadlines that are announced by the carrier chosen. The charges are given for information (for metropolitan France) at the basket and are confirmed definitively depending on the mode of transport and the delivery destination chosen, before the final confirmation of the order. However, PETITSHOP informs its customers that the delivery deadlines do not include Saturdays, Sundays and holidays. Means of delivery in France - Standard delivery by Colissimo (usually found within 48 hours) This delivery method allows the Customer to receive the package within 48 hours of shipment through the postal service and expert Colissimo (excluding processing time and preparation of the order which may take 1 to 2 days). Deliveries are made Monday through Saturday mornings, except public holidays. Expenses incurred for this option depend on the total weight and volume of items ordered. The package is supported by the Post Office and delivered against a signature at the delivery address specified by Customer. If absent during delivery, a notice is filed at the delivery address specified by the customer, allowing the latter to withdraw the parcel in the post office nearest you. The packages are kept pending at the post office for 15 calendar days. If not removed within the time allowed by the carrier, the products will be returned to PETITSHOP who reserves the right to refund the product price, shipping costs remain the responsibility of Customer. - Express Delivery by Fedex (usually found within 24 h) This delivery method allows the Customer to receive the parcel within 24 hours of shipment through Chronopost (excluding processing time and preparation of the order which may take 1 to 2 days). Deliveries are made Monday through Saturday, except public holidays. Expenses incurred for this option depend on the total weight and volume of items ordered. The package is supported by Fedex and delivered against signature to the delivery address specified by Customer. The Customer must ensure well informed upon ordering the access conditions of the place of delivery (code, building, floor, ...), and a telephone number where the customer can be easily reached. In case of absence, a notice is filed at the delivery address specified by the customer, allowing the latter to withdraw the package to the address and manner specified by the carrier. The packages are kept pending at the post office for 15 calendar days. If not removed within the time allowed by the carrier, the products will be returned to PETITSHOP who reserves the right to refund the product price, shipping costs remain the responsibility of Customer. Means of delivery outside of mainland France In Europe and abroad, delivery is via various carriers: Chronopost, UPS, ... Costs incurred depend on the country of destination, weight and total volume of selected articles. Fees and deadlines are indicated to the Customer before the final confirmation of his order. Packaging The products are packaged to meet the standards of transport force, and to ensure optimal protection products during delivery. Client is requested to meet these same standards when a product return either at a customer service, or when returning to fitness. Any damage found to return a product due to a problem of packaging level may result not observed a partial refund or no refund if the product can not be resold as is or in case of worsening of the problem technical indicated. Gift wrap PETITSHOP offers its customers a gift wrapping service for non-bulky items such as clothing and accessories, small toys and small decorative items. Large or bulky items are not eligible to own a gift. Customer's responsibility to check the parcels at reception PETITSHOP recalls that it is Customer's responsibility to inspect parcels in receipt of the delivery and report any anomaly (shock, damage of the package, delivery date does not conform to normal time of the delivery service ...) the carrier, and the company PETITSHOP, within three business days. In the event that such references were not given on the delivery note presented to the Customer by the carrier, any claim relating to the status of the parcel could be accepted by post PETITSHOP. Delivery delays due to the carrier In the case of a delay in delivery against the time indicated by the carrier, the Customer must first contact the carrier or its distribution office in the case of the Post Office to see if the package is not pending. Where applicable, the Customer must call or email Customer Service PETITSHOP to open a case of litigation or investigation to search the package. Sometimes packages are lost by the carriers. The deadlines imposed by the carriers imply that the Client represents the loss within 10 days of receipt of the notice of shipping PETITSHOP. Under these conditions, PETITSHOP takes care of the claims with the carrier concerned. If the package is found, it will be forwarded immediately to the Customer's home. In the case where the package was not found, then the Customer may request the transfer of the same product (in the times of availability), at the expense of PETITSHOP, or refund the amount paid. Damaged packages The Customer should check presence of the carrier condition of the package and any reservations on the delivery note when partial or total deterioration. The Customer shall notify PETITSHOP as e-mail within 3 DAYS so PETITSHOP can take action quickly. In the absence of reserves, the product is deemed accepted by Customer and will not be any dispute about its delivery.
Right of withdrawal, return and exchange
The return request may be made by contacting Customer Service PETITSHOP, email or phone after receipt of order. A return number will be sent him by phone or email to indicate it was sent with our logistics service: PETITSHOP 120 quai de jemmapes 75010 Paris Assuming the exercise of the right of withdrawal and return deu package upon receipt, the Customer will receive a credit for amounts paid on account of a next command. The voucher is valid for six months and available online in the customer's account. The Customer may also request a refund of amounts paid. In case of claim, PETITSHOP will make every effort to refund the Customer within 30 days.
Guarantees In accordance with Article 4 of Decree No. 78-464 of 24 March 1978, the provisions hereof may not deprive the Customer of the legal guarantee which obliges the seller to guarantee against all the consequences of defects of the thing sold . The Customer is expressly informed that the company PETITSHOP is not the producer of the products featured in the website www.petithood.com within the meaning of Law No. 98-389 of 19 May 1998 and on the responsibility of defective products. Consequently, for any damage caused to any person or property by a product defect, product liability only of it could be sought by the Client, on the basis of the information on the packaging of the product. In addition, the company recalled the products, services and information offered by PETITSHOP do not in any way to be vigilant at all times for adults. Responsibility for PETITSHOP can not be held for non compliance with the legislation of the country where the goods are delivered. It is the client to check with local authorities the possibilities of importation or use of products or services you plan to order.
The products are conform to French legislation and standards applicable in France. Responsibility for PETITSHOP can not be held for non-compliance with the legislation of the country where the product is delivered. It is the Customer to check with local authorities the possibilities of importation or use of products you wish to order. Responsibility for PETITSHOP can not be held for the inconvenience and damage relating to the use of the Internet including such a break in service, the presence of computer viruses or outside intruders and more generally all cases classified as force majeure or due to third by the courts.
Neither party has breached its contractual obligations, insofar as their execution is delayed, hindered or prevented by a fortuitous event or force majeure. Will be considered fortuitous event or force majeure any facts or circumstances irresistible, external parties, unpredictable, unavoidable, independent of the will of the parties and which can not be prevented by them, despite all efforts reasonably possible. The party affected by such circumstances shall notify the other within ten working days after the date on which it becomes aware. Both parties will then, within a month, except impossibility due to force majeure, to examine the impact of the event and agree the conditions under which the contract will be continued. If the case of force majeure lasts longer than three months, these terms may be terminated by the injured party. Explicitly, are considered as force majeure or unforeseeable circumstances beyond those usually retained by the jurisprudence of French courts and tribunals: The total or partial strikes, whether internal or external to the company, blockage of means of transportation or supplies for any reason whatsoever, the governmental or legal restrictions, computer failures, earthquakes, fires , storms, floods, lightning, The termination of telecommunications networks or difficulties specific to the external telecommunications networks to customers.
Personal data Customers or visitors of the site at any time have a right to access, modify, rectify and delete data concerning them under Article 34 of the law "Informatique et Libertés" of January 6, 1978 . When the Customer's registration or order, or under other specific operations, PETITSHOP offers visitors or customers to receive its newsletters, its promotional offers, and / or sign up to be informed of the conduct of its exclusive sales. The Visitor or Customer may at any time change its subscription through his personal account, or through the hyperlink at the bottom of the bids received by mail. PETITSHOP agrees to take into account the changes effectively to subscribe and unsubscribe to commercial e-mails circulated by him as soon as possible depending on the treatments required. PETITSHOP can also offer its visitors or customers to receive promotional offers from our partners. PETITSHOP can transmit for commercial business partners to the identity and contact information of its users or customers, only to the extent that they have agreed to disclosure of their personal data. Users and Clients can always change their choices on the site PETITSHOP. PETITSHOP informs its customers that processing of such personal data and / or individual has been declared to CNIL under the number 1377842 of July 27, 2009.
Article 14: Intellectual Property All content (texts, commentaries, articles, illustrations, images, videos, graphics, sound ... including the underlying technologies used) displayed on this site is reserved under the copyright and that under intellectual property and for the world. For this reason and in accordance with the Code of Intellectual Property, only the use for private use is permitted, subject to provisions different even more restrictive code of intellectual property. Any other use constitutes infringement and is punishable under the Intellectual Property without prior approval of PETITSHOP.